What is covered by warranty?

Our warranty covers the original purchaser from any defects in material or workmanship under normal use.

Warranty parts will be provided free of charge with free shipping to all original purchasers in the EU. Original purchasers outside the EU will be provided warranty parts free of charge, if covered under warranty, but will have to help pay shipping.

This Limited Warranty does not cover any problem that is caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship. These conditions may include, but are not limited to, misuse, accidents, and improper operation or maintenance.

For example the scissors on a Tuft Gun will only break because it is not configured properly or if it is cutting a hard object. Luckily we do offer spare parts at a small price.

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