{"id":2147,"date":"2021-01-28T23:48:20","date_gmt":"2021-01-28T22:48:20","guid":{"rendered":"https:\/\/tuftingeurope.com\/expedition-et-retours\/"},"modified":"2026-04-21T00:15:31","modified_gmt":"2026-04-20T22:15:31","slug":"shipping","status":"publish","type":"page","link":"https:\/\/tuftingeurope.com\/fr\/shipping\/","title":{"rendered":"Exp\u00e9dition"},"content":{"rendered":"\n<p><!-- TUFTING EUROPE \u2014 Shipping Page (final)\n     Paste into: UX Builder > \u22ee > Switch to Shortcode Editor --><\/p>\n<p><!-- INTRO --><\/p>\n<p style=\"font-size: 14px; color: #555; line-height: 1.75; margin: 0 0 16px;\">Nous exp\u00e9dions toutes les commandes localement depuis notre propre entrep\u00f4t bas\u00e9 aux Pays-Bas. Commandez avant 14h00 en semaine et votre commande part le jour m\u00eame. Les commandes pass\u00e9es apr\u00e8s 14h00 le vendredi sont exp\u00e9di\u00e9es le lundi matin suivant.  <\/p>\n<ul class=\"te-checklist\">\n<li>\ud83d\udce7 <strong>Suivi par e-mail<\/strong> \u2014 d\u00e8s que votre commande est exp\u00e9di\u00e9e, vous recevez un lien de suivi afin de suivre votre colis en temps r\u00e9el.<\/li>\n<li>\ud83d\udccd <strong>Livr\u00e9 \u00e0 l\u2019adresse indiqu\u00e9e lors du paiement<\/strong> \u2014 v\u00e9rifiez bien votre adresse avant de passer commande. Nous exp\u00e9dions exactement \u00e0 l\u2019adresse que vous saisissez. <\/li>\n<li>\ud83d\udce6 <strong>Emballage s\u00e9curis\u00e9<\/strong> \u2014 toutes les commandes sont soigneusement emball\u00e9es afin d\u2019arriver en parfait \u00e9tat.<\/li>\n<li>\ud83d\udcc5 <strong>Les d\u00e9lais de livraison sont en jours ouvr\u00e9s<\/strong> \u2014 du lundi au vendredi. Les week-ends et jours f\u00e9ri\u00e9s ne comptent pas. <\/li>\n<li>\ud83d\udeaa <strong>Vous n\u2019\u00eates pas chez vous ?<\/strong> PostNL laissera votre colis chez un voisin ou dans un point relais \u00e0 proximit\u00e9. FedEx tentera une nouvelle livraison le jour ouvr\u00e9 suivant, puis le d\u00e9posera dans un point relais local. <\/li>\n<li>\ud83d\ude4b <strong>Un probl\u00e8me ?<\/strong> Si votre commande est en retard, perdue ou arrive endommag\u00e9e, contactez-nous et nous r\u00e9glerons la situation.<\/li>\n<\/ul>\n\t<div id=\"gap-53934666\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-53934666 {\n  padding-top: 24px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<p><!-- FREE SHIPPING --><\/p>\n<div class=\"te-free-banner\">\n  \ud83c\udf81 <strong>Livraison gratuite \u2014 appliqu\u00e9e automatiquement au paiement, sans code.<\/strong> \u00c0 partir de 75 \u20ac pour NL, BE &amp; LU. Le seuil varie selon le pays \u2014 consultez le tableau ci-dessous pour le v\u00f4tre. \n<\/div>\n<p><!-- TABLE --><\/p>\n<div class=\"te-table-wrap\">\n<table class=\"te-table\">\n<thead>\n<tr>\n<th>Pays<\/th>\n<th>Tarif<\/th>\n<th>Gratuit \u00e0 partir de<\/th>\n<th>Livraison<\/th>\n<th>Transporteur<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"te-zone-row\">\n<td colspan=\"5\">Benelux<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddf3\ud83c\uddf1 Pays-Bas<\/td>\n<td class=\"te-price\">5,99 \u20ac<\/td>\n<td class=\"te-free\">75 \u20ac<\/td>\n<td class=\"te-days\">1\u20132 jours<\/td>\n<td class=\"te-carrier\">PostNL<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\udde7\ud83c\uddea Belgique<\/td>\n<td class=\"te-price\">5,99 \u20ac<\/td>\n<td class=\"te-free\">75 \u20ac<\/td>\n<td class=\"te-days\">1\u20132 jours<\/td>\n<td class=\"te-carrier\">PostNL<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddf1\ud83c\uddfa Luxembourg<\/td>\n<td class=\"te-price\">5,99 \u20ac<\/td>\n<td class=\"te-free\">75 \u20ac<\/td>\n<td class=\"te-days\">1\u20132 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr class=\"te-zone-row\">\n<td colspan=\"5\">Allemagne, France &amp; Autriche<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\udde9\ud83c\uddea Allemagne<\/td>\n<td class=\"te-price\">7,99 \u20ac<\/td>\n<td class=\"te-free\">100 \u20ac<\/td>\n<td class=\"te-days\">1\u20132 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddeb\ud83c\uddf7 France<\/td>\n<td class=\"te-price\">7,99 \u20ac<\/td>\n<td class=\"te-free\">100 \u20ac<\/td>\n<td class=\"te-days\">2\u20133 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\udde6\ud83c\uddf9 Autriche<\/td>\n<td class=\"te-price\">9,99 \u20ac<\/td>\n<td class=\"te-free\">100 \u20ac<\/td>\n<td class=\"te-days\">2\u20133 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr class=\"te-zone-row\">\n<td colspan=\"5\">Europe centrale &amp; orientale<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\udde8\ud83c\uddff R\u00e9publique tch\u00e8que<\/td>\n<td class=\"te-price\">12,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">2\u20133 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddea\ud83c\uddea Estonie<\/td>\n<td class=\"te-price\">12,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddf1\ud83c\uddfb Lettonie<\/td>\n<td class=\"te-price\">12,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddf1\ud83c\uddf9 Lituanie<\/td>\n<td class=\"te-price\">12,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddf7\ud83c\uddf4 Roumanie<\/td>\n<td class=\"te-price\">12,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\udde7\ud83c\uddec Bulgarie<\/td>\n<td class=\"te-price\">12,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddf8\ud83c\uddf0 Slovaquie<\/td>\n<td class=\"te-price\">12,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddf8\ud83c\uddee Slov\u00e9nie<\/td>\n<td class=\"te-price\">12,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddf5\ud83c\uddf1 Pologne<\/td>\n<td class=\"te-price\">12,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\udded\ud83c\uddfa Hongrie<\/td>\n<td class=\"te-price\">14,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr class=\"te-zone-row\">\n<td colspan=\"5\">Europe occidentale &amp; m\u00e9ridionale<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddea\ud83c\uddf8 Espagne<\/td>\n<td class=\"te-price\">12,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddee\ud83c\uddf9 Italie<\/td>\n<td class=\"te-price\">12,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddee\ud83c\uddea Irlande<\/td>\n<td class=\"te-price\">14,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddf5\ud83c\uddf9 Portugal<\/td>\n<td class=\"te-price\">19,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddec\ud83c\uddf7 Gr\u00e8ce<\/td>\n<td class=\"te-price\">19,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr class=\"te-zone-row\">\n<td colspan=\"5\">Europe du Nord<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddeb\ud83c\uddee Finlande<\/td>\n<td class=\"te-price\">19,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddf8\ud83c\uddea Su\u00e8de<\/td>\n<td class=\"te-price\">19,99 \u20ac<\/td>\n<td class=\"te-free\">150 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\udde9\ud83c\uddf0 Danemark<\/td>\n<td class=\"te-price\">19,99 \u20ac<\/td>\n<td class=\"te-free\">200 \u20ac<\/td>\n<td class=\"te-days\">2\u20133 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr class=\"te-zone-row\">\n<td colspan=\"5\">Balkans &amp; \u00eeles<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\udded\ud83c\uddf7 Croatie<\/td>\n<td class=\"te-price\">19,99 \u20ac<\/td>\n<td class=\"te-free\">200 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\udde8\ud83c\uddfe Chypre<\/td>\n<td class=\"te-price\">28,15 \u20ac<\/td>\n<td class=\"te-free\">200 \u20ac<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<tr>\n<td>\ud83c\uddf2\ud83c\uddf9 Malte<\/td>\n<td class=\"te-price\">32,50 \u20ac<\/td>\n<td class=\"te-free\">\u2014<\/td>\n<td class=\"te-days\">3\u20134 jours<\/td>\n<td class=\"te-carrier\">FedEx<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<div class=\"te-notice\">\n  \ud83c\uddec\ud83c\udde7 Royaume-Uni \u00b7 \ud83c\uddf3\ud83c\uddf4 Norv\u00e8ge \u00b7 \ud83c\udde8\ud83c\udded Suisse \u00b7 \ud83c\uddee\ud83c\uddf8 Islande \u2014 temporairement indisponible, le temps de finaliser les formalit\u00e9s d\u2019exportation.\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"max-width:100%;\"><\/div>\n\n<p><!-- VAT + DUTIES --><\/p>\n<div class=\"row row-large\"  id=\"row-457942442\">\n\n\n\t<div id=\"col-1181163157\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" style=\"font-size:normal%;\">TVA &amp; taxes<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<p style=\"font-size: 14px; color: #555; line-height: 1.65;\">Vous commandez en tant qu\u2019entreprise ? Saisissez votre num\u00e9ro de TVA lors du paiement. Vous achetez depuis l\u2019ext\u00e9rieur de l\u2019UE ? <strong>La TVA est automatiquement d\u00e9duite au paiement<\/strong> lorsque vous s\u00e9lectionnez votre pays.   <\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-808532813\" class=\"col medium-6 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" style=\"font-size:normal%;\">Droits d\u2019importation<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n<p style=\"font-size:14px;color:#555;line-height:1.65;\">Pour les destinations hors UE, les douanes locales peuvent facturer des droits d\u2019importation \u00e0 l\u2019arriv\u00e9e. Vous recevrez un courrier indiquant le montant et les instructions de paiement. V\u00e9rifiez les seuils de votre pays avant de commander.    <strong>Les colis refus\u00e9s en raison de droits non pay\u00e9s ne peuvent pas \u00eatre rembours\u00e9s.<\/strong><\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"is-divider divider clearfix\" style=\"max-width:100%;\"><\/div>\n\n<p><!-- HELP BLOCK --><\/p>\n<div class=\"te-help\">\n<div class=\"te-help-text\">\n    <strong>Une question concernant votre exp\u00e9dition ?<\/strong><br>    <a href=\"https:\/\/wa.me\/message\/3M5KVM6YBUAZJ1\" target=\"_blank\" rel=\"noopener\">\ud83d\udcac Contactez-nous sur WhatsApp<\/a><br>    <a href=\"mailto:support@tuftingeurope.com\">\u2709\ufe0f support@tuftingeurope.com<\/a>\n  <\/div>\n<\/div>\n\t<div id=\"gap-60143676\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-60143676 {\n  padding-top: 16px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<p style=\"font-size:14px;color:#555;margin:0;\">Vous souhaitez retourner une commande ?  <a href=\"https:\/\/tuftingeurope.com\/fr\/returns-and-refunds\/\" style=\"color:#2C69AA;font-weight:600;\">Consultez notre politique de retours &amp; remboursements \u2192<\/a><\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2147","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tuftingeurope.com\/fr\/wp-json\/wp\/v2\/pages\/2147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tuftingeurope.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tuftingeurope.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tuftingeurope.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tuftingeurope.com\/fr\/wp-json\/wp\/v2\/comments?post=2147"}],"version-history":[{"count":7,"href":"https:\/\/tuftingeurope.com\/fr\/wp-json\/wp\/v2\/pages\/2147\/revisions"}],"predecessor-version":[{"id":74856,"href":"https:\/\/tuftingeurope.com\/fr\/wp-json\/wp\/v2\/pages\/2147\/revisions\/74856"}],"wp:attachment":[{"href":"https:\/\/tuftingeurope.com\/fr\/wp-json\/wp\/v2\/media?parent=2147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}