{"id":9244,"date":"2021-10-27T16:58:14","date_gmt":"2021-10-27T14:58:14","guid":{"rendered":"https:\/\/tuftingeurope.com\/retours-et-remboursements\/"},"modified":"2025-06-18T16:37:53","modified_gmt":"2025-06-18T14:37:53","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/tuftingeurope.com\/fr\/returns-and-refunds\/","title":{"rendered":"Retours et remboursements"},"content":{"rendered":"\n

Les retours peuvent \u00eatre demand\u00e9s jusqu’\u00e0 14 jours apr\u00e8s la livraison. Pour initier un retour, veuillez nous contacter \u00e0 support@tuftingeurope.com<\/a> en pr\u00e9cisant votre num\u00e9ro de commande. <\/h3>\n\n
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Vous pouvez retourner un colis \u00e0 vos propres frais en utilisant le transporteur de votre choix, ou demander une \u00e9tiquette pr\u00e9pay\u00e9e aupr\u00e8s de nos services. Le co\u00fbt de nos \u00e9tiquettes est bas\u00e9 sur votre localisation et sera d\u00e9duit du montant total de votre remboursement, veuillez consulter le tableau ci-dessous. <\/p>\n\n

Pays hors UE (par exemple, Royaume-Uni, Norv\u00e8ge, Suisse)<\/strong>Les retours peuvent \u00eatre organis\u00e9s \u00e0 vos frais vers notre entrep\u00f4t. Pour les r\u00e9parations, nous prendrons en charge les frais d’exp\u00e9dition de retour une fois la r\u00e9paration effectu\u00e9e. <\/p>\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t
Country<\/th>Pre-paid label charge<\/th>\n<\/tr>\n<\/thead>\n
\ud83c\udde6\ud83c\uddf9 Austria<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\udde7\ud83c\uddea Belgium<\/td>\u20ac6<\/td>\n<\/tr>\n
\ud83c\udde7\ud83c\uddec Bulgaria<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\udded\ud83c\uddf7 Croatia<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\udde8\ud83c\uddff Czech Republic<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\udde9\ud83c\uddf0 Denmark<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\udde9\ud83c\uddea Germany<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddea\ud83c\uddea Estonia<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddeb\ud83c\uddee Finland<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddeb\ud83c\uddf7 France<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddec\ud83c\uddf7 Greece<\/td>\u20ac15<\/td>\n<\/tr>\n
\ud83c\udded\ud83c\uddfa Hungary<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddee\ud83c\uddea Ireland<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddee\ud83c\uddf9 Italy<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddf1\ud83c\uddfb Latvia<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddf1\ud83c\uddf9 Lithuania<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddf1\ud83c\uddfa Luxembourg<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddf3\ud83c\uddf1 Netherlands<\/td>\u20ac6<\/td>\n<\/tr>\n
\ud83c\uddf5\ud83c\uddf1 Poland<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddf5\ud83c\uddf9 Portugal<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddf7\ud83c\uddf4 Romania<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddf8\ud83c\uddf0 Slovakia<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddf8\ud83c\uddee Slovenia<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddea\ud83c\uddf8 Spain<\/td>\u20ac10<\/td>\n<\/tr>\n
\ud83c\uddf8\ud83c\uddea Sweden<\/td>\u20ac10<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n

Pour \u00eatre \u00e9ligible \u00e0 un retour :<\/p>\n\n