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Everything you need to know after unboxing your first order. Build your frame, prepare your yarn, and learn the fundamentals before your first tuft.

First-use configuration guides for every tufting machine we offer. Rod lengths, needle depth, pile height, and scissor settings — get your machine dialed in from day one.

Keep your tufting machine running smoothly for years. Oiling schedules, cleaning routines, and preventive care for all machines and accessories.

Something not working right? Start here. Diagnose common issues like beeping, yarn not cutting, or unexpected shutdowns — with step-by-step fixes you can do yourself.

When a part needs replacing, these guides walk you through it. If you'd rather have us handle it, you can always send your machine in for service.

Get your design onto the cloth before you start tufting. From vectorizing photos to projector alternatives — everything between the idea and the first stitch.

Take your rugs to the next level. Carving, fixing mistakes, and finishing techniques that turn a good rug into a great one.