Frequently Asked Questions

Yes. Tufting Europe exclusively offers the latest original and authentic tufting guns. You can expect a fully working and reliable tufting machine. We will never offer infamous unreliable replica units.

Using water or a mild detergent, clean the affected areas. Rugs made of mixed fibers may wear unevenly over time. Floor rugs should be displayed in a low-traffic area, on a table or shelf, or hung on the wall to extend their life. To prevent sagging over time, large or heavy wall hangings may require additional nails tapped directly into the wall through the rug.

Loop Pile Rugs: Vacuum using hose attachment only, not a roller. Trim any yarn that comes loose rather than pulling.

Cut Pile Rugs: Cut pile carpets can shed fibers for up to a year and may require frequent vacuuming. Loose yarns can be pulled out or trimmed as needed. 

A tufting gun is a powertool that moves at high speed, this creates heat and friction. By keeping the moving parts clean and lubricated you can extend the life cycle of your tufting gun!

Always unplug your tufting gun before doing maintenance to avoid accidentally turning it on. If you hear any sudden noise or unpleasant cracks that disturbs the consistent motor sound, stop and unplug immediately, check and tighten all parts manually.

Brush away dust and yarn

Use a brush to remove any left over yarn after every tufting session. Little bits can get stuck inside the scissor mechanism or block the wheel, jamming the entire gun.

Lubricate moving parts

Keep the moving parts on your tufting gun lubricated, by applying a small drop on all metal parts that move and could create friction.

We recommend lubricating grease like our Eurol sewing oil. All metal moving parts and joints should be lubricated. Do not lubricate any electronic parts like the motor.

Inspect the screws

Inspect your machine regularly, check all screws and bolts. These might get loose due to the vibration and could cause damage if a part comes loose during tufting.

If you have a screw that comes loose frequently, we recommend a special glue called: Loctite 243. This can fix any worn threading and handle vibrations easily. The loctite is available in most hardware stores. In case your screws are worn out, we can also ship you these.

To apply Loctite:
Place the Loctite paste on a piece of paper or cardboard so you can dip the screw,
Unscrew the screw from your tufting gun,
Dip the threading of the screw in the Loctite paste so it covers the threading,
Screw the screw back in the machine,
Let it rest for at least 24 hours.

In the event that you need to disassemble your gun in the future, the Loctite will give with a bit of pressure, it will not be permanent. That only happens with the stronger Loctite 270.